Shipping policy
Processing time is currently 7-9 days due to super high demand ! We ship out orders every Mondays, Wednesdays & Fridays !
When choosing "faster processing time" it just means your order will be prioritized to be shipped the SAME or NEXT day. Your order will be dropped off at our local post office the same or next day. Shipping time will still be 3-4 days depending on where you live in the United States.
For any questions or concerns message us using our chat option or message us on Instagram @royal.lotus.giftshop
When checking out please make sure to input the correct address ! I am not responsible for your order being sent back to me. If you would like to get your package sent back to you with the correct address you will need to pay a fee of $5 for your new shipping label !
If your tracking number shows that your package was "DELIVERED" but you have not received anything please contact USPS.
We are NOT responsible for any lost or stolen packages with a "Delivered Status" from your postal service. Please file a claim with the carrier responsible for delivering your package.
I can NOT give you a refund or send you more products.
If you are worried about your package being lost, stolen or damaged feel free to message us to get your packaged insured before its shipped out. This must be done within 24 hrs after placing your order.
We suggest paying for package insurance for all orders over $100.